Customer Questionnaire

Property Address/Escrow Number: Did we return your phone calls promptly? Yes No Did we keep you informed throughout the Title & Escrow process? Yes No Did you receive all the documentation in a timely manner? Yes No If your Escrow/Title professional wasn't available, was there a qualifed person there to assist you? Yes No Were we friendly and pleasant to do business with? Yes No Did your closing go smoothly? Yes No Did you have an opportunity to use our Escrow platform TrackMyFile? Yes No How would rate our overall service? What could have been done to provide you with better service? Please let us know if any member of our staff was particularly helpful so we can show them our appreciation. Name(s): Comments: Would you consider using Equity Title in your next closing? Yes No Additional Comments: Please tell us a little about yourself. Are you: Seller Lender Listing Agent Selling Agent Buyer Borrower Attorney Loan Broker Other (Please Specify): We appreciate your taking the time to help us. The knowledge of who is and isn't a satisfied customer is critical to our achieving our objective: To provide the BEST SERVICE POSSIBLE. Your Name: Comany Name: Address: Phone: Email: